Avianca progresses steadily with its fleet updates
We want to keep you informed about the operational situation Avianca is currently addressing. The airline has been working tirelessly to implement the software updates required by Airbus, and has already completed the process on 51% of its A320 aircraft. This means the overall recovery of operations is moving forward as planned and with positive results.
Passengers whose flights were affected have been offered several alternatives, such as rescheduling, penalty-free date changes, or refunds, along with full support from the customer service team.
As the technical work continues over the next few days, no major additional changes are expected, and operations are expected to keep stabilizing progressively. Avianca continues to communicate with affected travelers and update information through its official channels.
We, of course, remain in constant communication with Avianca regarding our passengers, ensuring that we can keep both you and our customers informed about any updates or changes.
We will keep you informed, but for now you can rest assured that the airline is addressing the situation with priority and steady progress.